Refund Policy

Since all our products are customised and made to order as per size and color request, we dont have refund policy.
We replace the parts or products which are damaged or Faulty.

Return Policy: 

If the goods are damaged or Faulty, we would be happy to give you the following alternatives:

Replacement with the right product

OR

Exchange the product for an alternative of your choice of equal value

In any of the above cases, contact must be made within 48 hours of receipt of the products by email / Call/WhatsApp @ info@tangyoak.com / +91 9324053603 notifying us of any damage to the product with pictures of the product received. Once we receive the details, we will undergo the quality check to ensure the quality problem is found to be our responsibility rather than misuse or abuse of the product outside of our control. Once the product passes the quality check, We will schedule a replacement. Since all our Products are customised with respect to size & Colour, we offer a replacement of the product is found damaged or faulty.

Shipping Policy:

How long will it take for my order to be delivered?

Every Product is customized based on size, color, Pattern, Names

(Certain Products)

Orders in India, once shipped after manufacturing, are typically delivered in 7 – 10  business days in metros, and 8 -10 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).